Hotel reservation software with a difference. The ideal alternative to manually tracking customers. No longer is there a need to keep mounds of paper or lose customer details. iMagic Hotel Reservation is a hotel software system designed to simplify the booking process and allow you to get on with running your business.
Enter the computer age and reap the benefits of automating the reservation process. Track customers and more importantly help keep the repeat customers. You can analyze reservation trends and work towards your future needs. Rearrange reservations and allocate rooms without an eraser in sight!
Take a look at some of our features:
Manage Customers - gain repeat business
Managing repeat customers and recording customer preferences helps you to retain your customers. Make food allergy notes, record special events and birth dates. Make your customers feel unique and special by recording personal notes. Welcome them with their nickname at the door!
Each time you make a reservation, the room status is updated and the customer details are automatically added to your hotel database.
Making Bookings Easily
iMagic Hotel Reservation steps you through the process of making a booking. Ensuring that it can be used by just about anyone, but also ensuring that no mistakes are made. The process is broken down into 5 easy steps, from asking for booking dates to final confirmation. Hotel reservation software has never been so simple!
Payment System - for more than just bookings
You can manage more than bookings with our hotel software. The flexibility of our payment system allows you to add additional charges such as bar, laundry, meals or any additional add on purchase. Enabling you to offer more facilities to your customers.
Not only are charges tracked but also payments. Want to know which customers still owe money? It's just one click away. You can also export your customer's accounts to standard files, allowing you to use other systems such as MS Excel, or an accounting package.
Reporting - plan ahead and analyze trends
Seeing the big picture and following the long term trends is important in your hotel. iMagic Hotel Reservation makes this easy with our reporting system. With just one click you can analyze trends, plot graphs and compare your performance year to date. Monitor the performance of your promotions and advertising quickly and easily.
Web Bookings - reach more customers
Taking bookings over the internet has never been easier or more important. No per booking fees and a larger customer base makes it an ideal medium for hotels. iMagic Hotel links into several online booking providers, giving you choice to use the best features at the best price.
Expensive Customer Relationship Management systems? - Not here
Without the need for an expensive Customer Relationship Management (CRM) program, iMagic Hotel Reservation turns your client database into a valuable marketing tool. It's easy to create personalized letters and mail merge them into your favorite word processor or e-mail program. Send special offers to your customers!
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